I wanted to write you a quick email to let you know wonderful Ellen has been through our loan application.,
She is extremely efficient and clear in all her communications and responded very quickly to all of my queries. She is a great representative for your company and should be congratulated as i wouldn't hesitate to recommend your company because of her.
She made it very easy.
It was a real pleasure to deal with someone who knew exactly what they were doing and approached the opportunity with real professionalism and a sense of urgency that is very rare in business today. Indeed it is what we at Buildster also pride ourselves on and aspire to.
We would not hesitate to use you for any of our financing needs and indeed would be willing to explore the refinancing of a number of other trucks that we currently have with others. If this is of any interest to you please do not hesitate to contact me.
David Giffin - Buildster Pty Ltd
I just wanted to say thank you very much for all that you have done for me and Damien.
We are so thankful for all of your assistance and hard work and wanted to let you know what an amazing job you have done for us, and our family.
Thank you again for helping us to get the van we needed so that we can make special memories with our children.
Stephanie and Damien Tedd
Stephanie and Damien Tedd
I would like to personally thank you for your assistance throughout this claim process.
From the moment I emailed you immediately after the incident I have been pleased with your assistance to get this rectified as soon as possible.
Thank you again for not only your assistance but also your reliable and quick responses and updates through the entire process.
I will not hesitate to recommend you to anyone in the future who is seeking any sort of insurance.
Jordan Insoll, In Connect Australia
I want to sincerely thank you for helping us in the purchase of our Kenworth T650, with your help my company can continue to grow within the civil construction industry.
Bonny I felt the need to highlight your magnificent customer service it was a pleasure dealing with you and Credit One, and as I did change my mind on a few trucks it must have been frustrating for you at times but if it was, you never led on. You're a credit to your organisation and will definitely using you again with future endeavours.
Thank you again.
Big Boulder Transport
Gregory Perry - Big Boulder Transport
I recently had the pleasure of having Jake from Credit One acquire a loan so my family and I could purchase a new caravan.
My wife had put in an inquiry, and within the next 30 mins I received a text message letting me know he would be contacting me shortly. Which he did in very approachable manner. I found Jake to be professional, polite and very efficient at what he does.
Needless to say because of Jake we now own a new caravan and could not be happier with the efficiency and ease in which the transaction as taken place. A big Thanks to Jake!
Purchased a Jayco Swan from Prestige Jayco
Just wanted to send a quick note to thank you for your prompt attention on our recent loan application. From the time you responded to our initial online enquiry through to the loan drawdown, it was a pleasure to deal with you.
You were able to easily and quickly respond to our query, answer any questions we had around the process and stepped us through the options available, which made the process very easy. Throughout you kept in touch via text message, phone and email to ensure we were always up to date.
Thanks so much for the great experience.
Thanks again for all your help
Ian went above and beyond to make the process as stress-free as possible. When it came to signing the paperwork, as I wasn't able to leave my work, Ian came to me. Ian even offered to meet my truck-driving Husband wherever he was going to be at the time for his signature. We were both immensely impressed with the service we received, and how fast the process was. Thanks Ian and Credit One Group!
I'm extremely grateful for Shaun and how straightforward he made my application process. All I had to do was submit the documents and he negotiated the best arrangement for me, my situation and the outcome I was after. All of the hard work was done. Shaun responded to all of my questions anytime and if he was unable to assist me he made sure there was someone I could contact for help. This is the 2nd time I've worked with him and if you're lucky enough to deal with him, like me, you won't want to go through anyone else again. Applying for finance can be stressful enough as it is but having someone with the industry experience to help you get the outcome you want makes it all so much easier.
Shaun and the team at Credit One have been an amazing help to us in the last few months. Shaun’s Support, Effort and Diligence are key qualities which have really supported the growth of Ferrycarrig Construction, As a company we are very appreciative of the time, effort and attention that Shaun & the Team at Credit One have given us and we look forward to continuing this long lasting relationship into the future". Micheal, Ferrycarrig Construction
Hi Matt, I've had the Jeep Patriot 4 weeks tomorrow and just wanted to send you a quick thank you. Everything felt so easy from the 1st contact, to you calling me the day after I picked up the Jeep to make sure I was happy. During the whole procedure I felt I was in good hands. Thank you again and you'll be hearing from me when its time to upgrade.
Hannah Shields at Credit One went above and beyond to arrange finance on a vehicle for my business, I highly recommend Credit One for finance and I would ask for Hannah to deal with my application, yours sincerely
Steve's Mega Seafood, Dora Creek
I have had a fantastic experience using Shaun at Credit One finance to fund a new yacht. Shaun along with the Credit One team helped find the best loan suited to my needs and worked with me to meet the lenders conditions.
They were very patient after pre-approval while I found and inspected potential vessels. When time came to settle the loan Shaun made the process very easy and worked with me to get everything in order.
I will happily be using Credit One for all future lending needs and gladly recommend them to others.
I asked Brett for his supervisor's contact details so that I could let you know that Brett demonstrated the highest level of client service that we have encountered for some time.
He was prompt, efficient, responsive and available throughout the application and finalisation process.
I expect that he’s a high potential employee as well as a high performing one. Credit One should nurture his development and keep him to the fold.
Rob and Tricia Stinson
Rob and Tricia Stinson
I just wanted to take a moment to thank you for the level of customer service I have experienced from your company.
My business has just recently obtained our second vehicle finance package through Credit One and it is thanks to your employee Milena Urosevic.
I have all my business accounts through Commonwealth Bank and all of my home loans have been through the Commonwealth Bank and they have been more than accommodating but when it comes to vehicle loans for the business I choose Credit One because when I call Milena I get a quick response, she gives me a clear understanding of what I am eligible for and if I am not happy with the finance package she will keep pushing for a better deal until I am 100% satisfied.
Once the deal has been made Milena is very efficient and pushes things through so that the funds are available within 48 hours so that I can get my new vehicle on the road earning income right away and therefore allowing me to keep my customers happy.
I believe Milena is an asset to your company and a pleasure to deal with.
Thanks for your time and speak to you when we are ready to purchase our next vehicle.
Hunter Valley Express Pty Ltd
Tim Walters - Hunter Valley Express Pty Ltd
Thanks once again for organizing the truck finance.
The service that you provide is second to none. Quick approval, best rates and even providing a facility for the "difficult" finance job. I would have no problem in recommending Credit One to anyone.
Good Morning Mr Rojek,
Over the past two and a half months I have had the pleasure of dealing with one of your employees, Belinda.
During this time, Belinda listened to my requirements and was able to source me the appropriate finance for my situation and did so in a professional manner. I was delighted at her mannerisms and found her to be both informative and courteous.
During this time, I had several issues with a local manufacturer that I was dealing with but managed to keep Belinda informed at all times. Belinda assured me that everything was going to be fine with the finance and communicated well at every level. She was prompt in all of her responses and always followed through on every little thing that she promised – she really is the true professional.
Belinda has now settled my financial needs and I thought it was appropriate that I at least mention her efforts to yourself. I am in a managerial position myself and understand the benefits of positive feedback and would like to ensure you that because of Belinda's customer service skills and her genuine care factor I would not hesitate to utilise and recommend your services at every opportunity moving forward. Belinda truly is an asset to your organisation.
I have personally thanked Belinda for her efforts on many different occasions, however, if you could pass on my sincere thanks once more I would appreciate it greatly.
We have dealt with Credit One for years & cannot fault them. We do all of our financing with Milena & she is great to work with. Milena always meets deadlines, is true to her word, is honest, reliable & very professional.
Credit One & Milena take the hassle out of what is usually a tedious task. Thanks for your great service.
I was finding it almost impossible to get finance to purchase a car, Ian from Credit One was able to get a loan at much lower lower interest rate than I thought possible.
John Y., Melbourne
Thank you Jake.
Your service, advice and keeping us up to date has been probably one of the best experiences we have had when organising a loan.
I hope your employer realises what a great asset you are to their company!
Leah and Shane Ford
Thank you so much for your fast and efficient service. Pleasure doing business with you.
David Wathen Jnr.
We would like to thank Jake Lucey for his continued help and professionalism to finalise our loan. He responded swiftly to questions asked and made the whole transaction run smoothly...we highly recommend their service and congratulate your friendly team.
Brett and Nicole
I just wanted to pass on my thanks to you. From the time we first looked at getting a loan through you guys, to filling out the contracts and receiving our caravan it was under a week.
I was also very impressed with you James, your other co-workers (at the caravan show) and Damien from Warburton Caravans in Bundaberg for all your help in getting us the best deal for a caravan. ( I thought this was above and beyond your job) I was going to settle for a used van but you came back with a price for a band new van for the same price.
I have never in all my years of taking out loans ever had a great deal with such a low interest rate and its for all of the above reasons why we have and will continue to recommend you and your company Credit One Finance to our our family and friends.
Thank you once again :)
Melanie and Raymond Wynne, Dysart
Thank you so much Milena for everything you have done for me. I appreciate your efforts! I can't wait to deal with you again in the future.
Thank you Mal for all your assistance in helping us buy our first home. Your positive persistence when we didn’t think we had a hope of securing finance is the only reason we now have our dream home. You were able to secure our finance with no genuine savings and a gifted deposit while I had only been in my current job for 6 months and my partner is casual. I honestly didn’t think we had a chance, but you made it happen.
We were kept informed throughout the whole process and somehow you managed to give what we thought was a stressful and hopeless situation a positive and seamless outcome. We cannot thank you enough and will be back for our next property.
Tania Williams, Mount Cotton
I would like to Thank you very much Milena. You have been very very helpful, fast and easy to deal with from start to finish. I would and will highly recommend Milena to anyone wishing to get finance.
This is my first time taking out finance and with Credit One Group I couldn't be happier with the exceptional service and support Brett and the team has given me. Credit One Group are efficient and very professional to work with. They go beyond to make sure you understand what is happening and what needs to be done. I am truly happy with the service and would recommend them to anyone seeking finance.
Thanks for your help to date.
Purchased a 2015 Jayco Expanda from Page Bros RV
Carlo Altarelli, Melbourne
Excellent news that the loan went through so quickly! It has been a pleasure dealing with you. Thanks for your help, much appreciated.
James and Lauren Wheeler
Thank you for the prompt and professional service you provided!
Whilst I was not available for the majority of the time via phone your prompt email availability was excellent!
Thank you Credit One for taking care of the finance for my new Jayco Caravan, I can’t believe how fast and prompt your service was, when I find something I want (as my wife calls me) I'm like a dog with a bone and won’t let it go… I called Credit One and within a few quick my van was funded. They even beat the caravan dealership.
Milena, your professional and successful handling of this complex transaction has been very much appreciated. I look forward to working with you and your team again in the future.
Thanks for all of your work on this. I'll definitely recommend your services and use you again. You have put a lot of effort in for us.
Thanks for the great service you provided.
Everything went very smoothly and any questions I had you were more than happy to answer. It's good to have someone who always returns missed calls also. I would highly recommend you to anyone else.
Thank you so much for all your work and your staff as it was a pleasure working with you. I will be telling everyone to use Credit One. After I have brought a house I will contact you again as I will need a truck.
Thanks for organising the finance on the Isuzu truck. Great Service. I would highly recommend your company.
A huge thank you to Brett Murphy for the exceptional service.
You made the purchase of our camper, painless and easy.
I would highly recommend you to future customers.
Kylie - purchased a 2015 Jayco Swan from Bayswater Jayco.
Kylie - 2015 Jayco Swan from Bayswater Jayco
Thanks so much for your friendly and extremely efficient service.
We look forward to working with you again in the future.
Hello Kay-T, hope all is well. I just wish to thank you again for your excellent help and understanding with my credit application and settlement with Midway Sales. I received excellent service from Jamie and yourself which made the whole process stress free.
I will certainly recommend your services to any potential customers. Take Care & Best Wishes.
I picked up my car last Thursday and I'm stoked! Just wanted to say a big thanks to Milena, she was a massive help with everything and kept me in the loop the whole time. So I just wanted to let you know how much I appreciated her advice and will be recommending Credit One to people I know.
I would like to express my thanks and appreciation for all the help your Finance Consultant David Boyd had done for me. I was dealing with the CBA for a tractor loan, but they took 2 weeks too long and quoted me on a higher interest rate than I wanted to pay. David was great, he did what the CBA couldn't do. David got me my tractor in 2 days on my property so I could get straight to work and he got me a very competitive interest rate. I am really happy.
Thank you Credit One and thank you David Boyd.
Anthony David Richardson
Thank you! Jake at Credit One has made it a simple process to get finance for my purchase of a Jayco Expanda. Quick result!
I recently purchased a new Jayco caravan. Milena made it too easy for us! We previously had trouble getting finance for a new van but Milena had us approved within an hour! Thank you.
S.Potter. Jayco Expanda. Brisbane Camperland
I was able to pick up my caravan on Friday. After the hand over stage, it was confirmed that paperwork had been received by Prestige Jayco and ok was given to me to hitch the van and be on my way.
I wish to thank you for your wonderful service Andrew. Your speedy service, and how you kept me informed throughout the process was excellent. No doubt, I will recommend you to anyone who needs finance for a purchase.
Jake from Credit One, Thank you so much for all your help to make our dreams come true, we are happy campers now with your help. We're wild and fancy free! Thank you for being so understanding of our unique situation and doing a great job! We are forever grateful for your assistance and wish you all the best for your future.
Never have I come across someone who made the finance part of our purchase so easy. Simon has made it such a pleasure to work with, when previous experience has shown us that it can be very stressful. There is only one person who we will deal with, now and in the future, and that's Simon Martin.
I recently bought a boat with the assistance of David. I live in Toowoomba and the boat was purchased from Tweed Heads. David assisted me to gain finance, he handled everything either over the phone or by email, found me the best loan for my purposes, his communication was very good, he always kept me up to date. My dealings with David were very stress free, and I am very glad that Coastal Powerboats recommended him to me.
Thanks for your help in sorting out the finance. The boat is awesome and getting plenty of use.
Good afternoon David.
Thank you for your assistance in arranging the loan for me. The transaction was handled professionally and timely and without any pain. It is without a doubt that your professionalism was on show and you didn't disappoint. I have kept your contact details for future reference should I need it. Again thanks for all of your assistance
Thank you so much for everything. Once again it was a pleasure to deal with you.
Milena has done an exceptional job at financing the equipment that I require for my business.
I would have no hesitation in coming back to her for all of my future finance needs.
Working with Credit one Group has been a joy, the process was stress free, everything happened when they said it would.
We would highly recommend to help you with your finance.
Tony and Deb
Tony and Deb
Thanks so much, I really appreciate everything you have done. You have been a pleasure to deal with.
I am really impressed with the service that Credit One has provided me with over the last few weeks.
Milica took the time to actually understand and went above and beyond to help with my situation. I have already let others know of their friendly attitude and service.
I will definitely recommend Credit One in the future.
Thank you once again.
Hello Julie, Darryl, Pauline and team,
Jacques and I can’t thank you enough for the excellent service we got from dealing with you! There isn’t enough, good and honest people in this world.
You will be highly recommended to everyone who is in need for a second hand vehicle.
Jacques and Beulaine Van Schalkwyk
Very happy with your help with my recent car finance. I have no problem with recommending you to any of my friends / work colleagues and will call on your services again if the need arises.
Steve C, Melbourne
Thanks for all your help again, And very appreciate for your fantastic service. You offered us outstanding service and product.
We have to say thank you here.
Thanks for all your assistance with the Van purchase. We opened it up the other day and it is a "Rippa!!" Lots of Adventures to come with this little Beauty!
Stephen and I would like to sincerely thank you for all the effort and time you put into getting our loan for our new Jayco Caravan approved. it has been our dream to get a caravan and you made this possible. From start to finish you told us what was happening, you were very professional, friendly and honest.
We cannot thank you enough. Now all we have to do is enjoy our new caravan. Thank you sincerely.
Amanda & Stephen McPherson
Thank you for all you have done, we really appreciate it!
Take care and thanks again.
Megan & Jamie
Megan & Jamie
I would just like to say thank-you for all your help with the finance for our machine.
You have made the experience easy and pleasant from start to finish.Also I was very impressed at the speed at which you put this together and at the way you kept me informed all the way .
I would not hesitate to use you guys again and I will refer you to anyone in the future .
Micro Machines Earthworks
I am 100% happy with everything that you have done for me so that I could finance my new truck. I drove you mad with all the truck changes but you never complained. I have dealt with other brokers in the past who did not keep me in the loop on what was happening with my application. You kept me informed throughout the whole process and even if my loan had not been approved, I would still highly recommend you. I don’t know how to thank you!
My husband and I can’t thank Credit One enough for organising the purchase of our Jayco Base Station.
Ian and his team made it stress free and gave us the best finance available. Even as second hand private purchase, everything ran smoothly and we couldn't be happier.
Our whole lifestyle has changed. We highly recommend them!
Charni and Matt
Charni and Matt
Hope all is well, firstly thanks again for all of your assistance with our loan for our Prado earlier this year, we love it!
Thanks for your early call. You guys and girls do a great job. Very happy with the deal, your service as always at CreditOne.
Malcolm and Fiona
Thank you once again for all your hard work.
I will definitely recommend you to my family and friends as you made it such an easy process.
First up, many thanks for the great effort you made in getting me finance. Your boss is a very lucky man to have you.
Please come back to me as soon as possible on Monday as I need to organise what is proving to be a full day.
Brian N Campbell
I’m glad we could do more business with you guys, your team has been very helpful .
Just wanted to say a big big thanks so much for all your help I know these things do take time something I didn't have much of, but I really appreciate all your efforts and we got there in the end.
Thanks again guys, have a great week.
Thanks again guys, I was surprised how quickly my finance was approved. It was the first time that I had used a broker, I wanted an alternative to my bank and the car dealer. I will definitely recommend Credit One.
Kerrie, Bridgeman Downs
Hi Jess and Michael R
Thank you for providing an exceedingly high level of customer service throughout this process. I do not think I have ever received such a high standard of customer service as we have received from Jess over the past few days. In terms of “going the extra mile”, assisting Michael with a DTMR transaction definitely counts.
I will certainly be recommending your service to others, and would consider coming back to you for further transactions as they arise.
I am hoping that this commendation will be kept on Jess’s file, and should there be any option to nominate Jess for a Customer Service Award within your organization, I would certainly like to do so.
Thanks and Regards
I pick up the excavator on Sunday would just like to thankyou and your team we couldn't of done it without you.
Thank you again for your brilliant customer service, assistance and advice.
It was pleasure to meet you in person and we will certainly contact you in the future when we expand our business.
Roger and Annette
I put my Finance Deal to my usual Broker, and on the basis of a recommendation, to Credit One as well. On the day my usual Broker contacted me for more details, Credit One had an approval for me. We then did another deal on more machinery a couple of months later, and it was a tough slog because of the pervading Business environment. Michael and the Team at Credit One kept up the communication, and stayed on the ball all the way, gaining an approval when I was ready to give up. I can't speak highly enough about the service, and the result!
Tim Whittle, Cleveland
your service was awesome very happy! I will definitly recommend u and I will be in touch in the future.
Mr J. Haider (Qld Mini Scapes)
Thank you so much for everything. This has gone through so quickly and smoothly. We haven't received such good service from anyone in a very long time. We will definitely give you a call in the future for any other financial needs we may have, and will also be recommending you to anyone we know. Please also forward this onto your manager to let them know what a great job you've done.
Just wanted to send you a quick Thank you note for all the assistance you provided last week in organizing the finance for my new car. You made the process so painless!!!
Just a quick email to thank you and Michael for your help in securing our new truck, picked it up late Friday after a 5 hour drive over. Put our car on the back then drove home, all went well.
Please pass on my thanks to Michael.
Thanks for your help. I must say that I was very impressed with the way you have handled this application. I will be expressing this to Michael as well.
Peter Thomas, Tyunga Pty Ltd
I also wanted take this opportunity to say a big thanks for all your assistance with this, it was all very easy and your communication with the whole process fantastic…
G'day Michael, thanks heaps for all your help with the loan mate. Everyone was great to deal with and made it an easy process. I can't wait to get in the new truck come Monday!