This award recognises companies that consistently receive an average 5 star review rating from their clients. These reviews are collected by Feefo, a third party provider, to ensure they are unbiased and 100% authentic. It is great to be able to say that we are Feefo trusted. It really is the biggest compliment we can receive so we would like to say a huge thank you to all our customers who gave us this rating.
What's the award criteria?
To achieve our coveted Gold Trusted Service 2019 award, a business must have achieved an average Feefo service rating of at least 4.5 and collected at least 50 reviews in 12 months. Credit One did even better.
Over a 12-months period, 350 Credit One customers chose to leave a review and our average rating is 4.8. Here are 3 of our favourite client reviews from the past 12 months:
"I was very impressed with Alan going over and above expectations helping me purchase a boat located north of Rockhampton. Alan made each step easy, even assisting in organising mechanical checks and dealing directly with the seller to confirm and gather the required information. Everything was in place for the purchase prior to me travelling and inspecting the boat. Once the boat was inspected and tested, Alan had the money transferred the same day and I was on my way back to Brisbane with the boat."
"Fast, efficient and friendly service! We were really struggling to find the time to apply for credit, but with Credit One, it was such a breeze. Fast, efficient and friendly service!"
"Credit One were fantastic to deal with. They dealt with my business very professionally, we dealt mainly through email (which was convenient & not intrusive to my work). Everything was handled quickly & I would definitely recommend them."
Why do we ask for reviews via Feefo?
Credit One thrive on providing the most personalised customer service possible and because we get to know our customers, we find the best overall finance package to suit them! Whilst we do our best, we are always looking to improve. This is why when a loan settles, we use a third party such as Feefo, to request feedback from our clients. At Credit One we truly care about our clients and listen to what they have to say.
How to experience the Credit One Gold Trusted Service?
Call Credit One today for the best financing options for you and discover why we really are the smarter way to finance. Call 1300 CREDIT (1300 273 348) or contact us online to obtain a free, no obligation 60 Second Finance Quote.